What is the standard of care applicable in cases of misstatement?

British Columbia, Canada


The following excerpt is from Armstrong v. Eigl, 1995 BCPC 7 (CanLII):

In D.J. Queen v. Cognos Inc., [1993J 1993 CanLII 146 (SCC), 1 S.C.R. 87, Mr. Justice Iacobucci dealt with the standard of care applicable in cases of misstatement: The applicable standard of care should be the one used in every negligence case, namely the universally accepted, albeit hypothetical, “reasonable person”. The standard of care required by a person making representations is an objective one. It is a duty to exercise such reasonable care as the circumstances require to ensure that representations made are accurate and not misleading... ...this is a question of fact which must be determined according to the circumstances of the case. Taking into account the nature of the occasion, the purpose for which the statement was made, the foreseeable use of the statement, the probable damage which will result from an inaccurate statement, the status of the advisor and the level of competence generally observed by others similarly placed, the trier of fact will determine whether the advisor was negligent... ...A duty of cure with respect to representations made during pre-contractual negotiations is over and above a duty to be honest in making those representations. It requires not just that the representor be truthful and honest in his or her representations. It also requires that the representor exercise such reasonable care as the circumstances require to ensure that the representations made are accurate and not misleading. Although the representor’s subjective belief in the accuracy of the representations and his moral blameworthiness, or lack thereof, is highly relevant when considering whether or not a misrepresentation was fraudulently made, it serves little, if any, purpose in an inquiry into negligence. As noted above, the applicable standard of care is that of the objective reasonable person. The representor’s belief in the truth of his or her representations is irrelevant to that standard of care.

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