A respondent must provide evidence to indicate that the costs for accommodation are more than mere speculation. The relevant factors include the quality of the evidence regarding cost (is it concrete or impressionistic), whether there are ways of reducing costs, the size of the service-provider’s enterprise and the economic conditions facing it, the proportion of the cost relative to the service-provider’s total funds, the level of interference with the enterprise, the ability to shift and recover costs throughout the operation, and the impact and availability of external funding: Dunkley v. University of British Columbia, 2015 BCHRT 100, para. 427.
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