In some cases alleging discrimination with respect to the provision of public transit services, it may be evident that an applicant with a disability is unable to access certain transit services, and the central issue is whether the respondent can establish that it cannot accommodate the applicant without incurring undue hardship. See, for example, Wozenilek v. Guelph (City), 2010 HRTO 1652. In the present case, however, the respondent raises a number of arguments in support of its contention that the applicant has not established a prima facie case of discrimination with respect to its booking procedure for specialized transit.
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