California, United States of America
The following excerpt is from Pinto v. Farmers Ins. Exch., 276 Cal.Rptr.3d 13, 61 Cal.App.5th 676 (Cal. App. 2021):
Although "the reasonableness of an insurer's claims-handling conduct is ordinarily a question of fact, it becomes a question of law where the evidence is undisputed and only one reasonable inference can be drawn from the evidence." ( Chateau Chamberay Homeowners Ass'n v. Associated Intern. Ins. Co . (2001) 90 Cal.App.4th 335, 346, 108 Cal.Rptr.2d 776.)
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