What is the test for a misrepresentation in an online advertisement?

British Columbia, Canada


The following excerpt is from MacLeod v. Vaughan, 2022 BCCRT 256 (CanLII):

23. A “misrepresentation” is a false statement of fact made during negotiations or in an advertisement that has the effect of inducing a reasonable person to enter into the contract. A “negligent” misrepresentation occurs where a seller fails to exercise reasonable care to ensure representations are accurate and not misleading. If a buyer relies on that misrepresentation in making the purchase, the seller may be responsible for any losses arising from that misrepresentation: Queen v. Cognos Inc., 1993 CanLII 146 (SCC). I find the test is met here.

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