What is the impact of the fact that there have been no public complaints about a state of disrepair in the area?

Ontario, Canada

The following excerpt is from Worthey v City of Hamilton, 2015 ONSC 3690 (CanLII):

I agree with the observation in Guy v. The City of Toronto, [2008] O.J. No. 523269 at para. 111 that the fact that there were no public complaints about a state of disrepair is of little consequence.

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