Is a person's medical condition and medical records relevant to a claim for pain and suffering?

Canada (Federal), Canada

The following excerpt is from Communications, Energy and Paperworkers Union of Canada v. Bell Canada, 2005 CHRT 9 (CanLII):

That is not to say that an individual's medical condition and medical records will never be relevant to a claim for pain and suffering. Cases such as McAvinn v. Strait Crossing Bridge Ltd, 2001/11/15 (CHRT) illustrate that possibility.

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