What is required from an employer to meet its duty to accommodate?

Canada (Federal), Canada

The following excerpt is from Coulter v. Purolator Courier Ltd., 2004 CHRT 37 (CanLII):

More than just meagre effort is required from the employer to meet its duty to accommodate. Accommodation is not limited to simply determining whether a complainant is capable of performing his/her current work. The employer is responsible for initiating the accommodation process. [See Conte v. Rogers Cablesystems Ltd., T.D. 4/99, decision rendered on November 10, 1999.]

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