Does the CRT need to have an oral hearing?

British Columbia, Canada

The following excerpt is from Barss v. Handy Guys Home Renovation and Repair Inc., 2020 BCCRT 1177 (CanLII):

9. Further, bearing in mind the CRT’s mandate that includes proportionality and a speedy resolution of disputes, I find that an oral hearing is not necessary. In Yas v. Pope, 2018 BCSC 282 at paragraphs 32 to 38, the court recognized that oral hearings are not necessarily required where credibility is in issue. I find that I can fairly decide this dispute through written submissions.

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